GAP YEAR TRAVEL STORE TERMS & CONDITIONS
The Gap Year Travel Store is part of Silverfox Global Ltd and as such all payments will be taken under this name.
:: Delivery
Our products are shipped via Royal Mail or Citylink Courier from Leeds. If you feel your delivery has been lost in transit please see below.
:: Returns
You have the right to return your goods at any time up to the end of 14 working days after you receive the goods (see below). To exercise your right of cancellation, you must give notice to us by phone or email, giving details of the goods ordered and (where appropriate) their delivery. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to us at your own cost. The goods must be returned to the address below:
Gap Year Travel Store
Unit C4
Burley Hill Trading Estate
Burley Rd
Leeds
England
LS4 2PU
You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. If returned goods arrive in a damaged or unsaleable condition you will not receive a refund.Unless the order is found to be faulty you will only be refunded the value of the items and not the postage.
:: Orders Lost in Transit
Due to Royal Mail terms and conditions of postage we must wait 14 days before declaring an order lost in transit. If you feel that your order is taking longer than expected to arrive please contact us.
:: Undelivered Items Returned to Us
If an order is returned to us by the courier because the customer did not collect or rearrange another delivery we will have to charge a second delivery.
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